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Managing High-Conflict People In Mediation with Bill Eddy

In this presentation, Bill Eddy presents the key techniques, structure and reasoning for New Ways for Mediation, a method he has developed over the past several years for managing one or more high-conflict clients in divorce mediation. It is a tightly-structured, simple process which focuses on the teaching and reinforcement of simple skills for the clients to use throughout the process, including teaching clients to ask more questions, set their agendas, make proposals and respond productively.This approach emphasizes the role of the mediator as more directive about the process and less directive about the actual decisions the parties should make.

Bill Eddy, LCSW, CFLS, is an attorney, therapist and mediator based in San Diego, California. He is a Certified Family Law Specialist, representing clients in family court for 15 years and providing divorce mediations for 25 years. Prior to his law career, he provided psychotherapy for 12 years to children, adults, couples and families in psychiatric hospitals and outpatient clinics as a Licensed Clinical Social Worker. He is presently the Senior Family Mediator at the National Conflict Resolution Center in San Diego.

The 2018 International Symposium of Children Now regrouped numerous experts in family mediation through whom we had the chance to hear different conferences pertinent to how to deal with high conflict family situations.

Principles and Recommendations following the symposium are available at

Click here to purchase the printed copy or ebook.


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